Privacy Policy
How we collect, use, and protect your information.
Last updated: 19 February 2026
Your privacy matters to us
TradieVerify Australia ("we", "us", "our") operates the website tradieverify.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
Information you provide
We may collect information you voluntarily provide when you contact us, including your name, email address, and the content of your message. We do not require you to create an account or provide personal information to search our database.
Automatically collected information
When you visit our website, we may automatically collect certain information, including:
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent, referring URLs)
- IP address and approximate geographic location
- Search queries performed on our platform
Tradesperson licence data
The tradesperson licence data displayed on TradieVerify is sourced from publicly available government registers. We do not collect this data from individuals — it is obtained from official open data portals and public APIs maintained by Australian state and territory licensing bodies.
How we use your information
We use the information we collect to:
- Operate, maintain, and improve our website and services
- Respond to your enquiries and provide customer support
- Analyse usage patterns to enhance user experience
- Monitor and prevent technical issues or abuse
- Comply with legal obligations
Cookies and analytics
Cookies
We may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings — however, disabling cookies may affect the functionality of certain features.
Analytics
We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our website. These services collect information about your use of the website and help us improve our services. Analytics data is aggregated and does not personally identify you.
Sharing your information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service providers: trusted third parties who assist in operating our website (e.g., hosting, analytics), bound by confidentiality obligations
- Legal requirements: when required by law, regulation, or legal process
- Protection: to protect our rights, safety, or property, or the rights, safety, or property of others
Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data in transit. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Analytics data is retained in an aggregated, anonymised form.
Your rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or out-of-date personal information
- Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs
To exercise any of these rights, please contact us.
Third-party links
Our website contains links to official government registers and other third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions about this policy?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
You may also contact the Office of the Australian Information Commissioner (OAIC) if you have concerns about how your personal information has been handled.
Ready to verify a tradie?
Search 1.6 million+ licensed tradesperson records. Free, instant, official.